Early Help Family Centre and Family Support Programme – Privacy Notice
Details
Name of Service - Family Centre & Family Support Programme
Directorate - Children, Families & Lifelong Learning
Date of Issue - 29 April 2021
Date of current version - 29 April 2021
Date of review - 29 April 2024
Notice
The reasons why we use your personal data
This privacy notice applies to the functions of the Early Help Family Centre & Family Support Programme. Family Centres work with children aged 0 to 11 and their families, as support to prevent children becoming subject to statutory intervention.
The Family Support Programme works with families with children aged 5-18 that are most vulnerable, delivered in accordance with the National Troubled Families Programme and the Surrey Troubled Families Outcomes Plan.
In order to carry out this work, Surrey County Council and the service providers need to collect, record and store personal data about children, young people and families. This ensures that we can commission services needed in the right places to meet need and that delivery is appropriate.
What processing of personal data is undertaken by the specific service
We will collect information from you and your family to help us complete your Early Help Assessment. The information will be stored securely on Surrey County Council systems and the service providers will be able to create, edit and access the records.
This will include information about you, your child and other members of your household. We need this to enable us to do the assessment of your child and your family's needs. This will allow us to carry out our statutory responsibilities under the different legislative frameworks and to provide Early Help services.
In addition, we process personal data for the following purposes:
Service delivery
Service improvement and planning
Prevention & detection of crime/fraud
Research
Statistical analysis and reporting
Safeguarding
Vital Interests
What Information do we collect?
Name
Address
Date of birth
Gender
Marital Status
Contact details
Financial information
School attendance/exclusion information
Health details including details of any special educational needs for young people
Details about race and ethnicity
Religious beliefs
Sexuality
Criminal offences
Any additional personal information that is necessary to enable us to provide you with the correct service. In some circumstances this may require us to hold information on adults within the family.
We may in some circumstances also check what previous services have been offered to you and your family.
How we are allowed to use your personal data
We need to process your personal data to perform our public task under various UK legislation including but not limited to:
Working Together to Safeguard Children 2018
Children Act 2004
Children Act 1989
Education Acts
We process special category data because it is necessary in order for us to provide health and social care.
Who we share your personal data with
In order to deliver our services to you we will share information with the professionals and partners involved in providing your services. This includes Schools, Charities, Districts and Boroughs, Providers and Health Agencies.
There may also be times when the people working with you may need to share information with other parties without your consent, such as when it is felt that a child or adult is at risk of harm or to prevent crime.
Retention of data
Data relating to children and young people referred to the service is retained in Surrey County Council's secure electronic systems for 7 years following last contact with the service.
Information relating to safeguarding or that is required for statutory purposes may be retained for longer in accordance with SCC countywide data retention schedule.
Other information
Surrey County Council will be joint controllers of your personal data, along with the other service providers who are:
Surrey Care Trust
Our core data protection obligations and commitments are set out in the council's Children Services Privacy Notice.